Processors are getting throttled all the way down to a measly. for about 3 hours.ģ hours later the issue came back - again, a reboot resolved this however I can't be expected to reboot my laptop every 3 hours or so just to get the CPU above 0.8Ghz. The CPU throttling appears to be affecting both the Surface Book 2 and Surface Pro 6, according to a variety of complaints on Reddit. Finally I rebooted it which resolved the issue. I tried putting it to sleep and waking it again and also unplugging and reclogging the charger - nothing helped. The back surface was completely cool to the touch and the fans were not on whatsoever, yet the CPU just refuses to go over 0.8Ghz. Disk I/O usage is at 1% and my RAM is nowhere near full. I tried opening a large PDF in Adobe Reader and a file in Adobe Photoshop and both took very long to load - while looking at task manager it looks like the CPU was still sitting at 0.8Ghz while these apps loaded. I opened Task Manager (which took 6+ seconds to load) to see that my CPU was basically stuck between 0.4 and 0.8Ghz. Microsoft aware of severe throttling issue affecting Surface Pro 6 and Surface Book 2 that leaves devices locked at just 400 MHz Microsoft's Surface Pro 6 and Surface Book 2 devices. After that, the CPU happily speeded up past the base frequency of 2.69 GHz, to 3 GHz and beyond as needed. It is a self-healing tool which looks for potential issues and fixes them, as well as ensures your device is completely up to date. If that doesn't help, please run Surface Diagnostic Toolkit. (Last upgrade was to 20H2) I got this fix somewhere on the net. Press and hold down the power button until your Surface restarts and you see the Windows logo screen (about 20 seconds), then release the power button. Don’t editorialize titles or submit clickbait.I was using my Surface Book fine until I noticed Microsoft Edge starting to lag out - opening new tabs would take 3 seconds and there was a visible delay when I typed into a text field, even though I had nothing open in the background. This is the way I have fixed it these 2 times.No reposts, spam, self-promotion or rehosted content. Surface isnt even that aggressive on AC power by default.Nakamichi Shockwafe Pro 7.1.4 Channel 600W Dolby Atmos Soundbar with 8 Wireless Subwoofer. No offensive, hateful, or low-effort comments. The 5 best Dolby Atmos Movie Scenes to Test your System. This locks the CPU to its minimum speed, 400 MHz. The CPU then reacts by using the same throttling method as if the processor was overheating and too hot. Only submissions that are directly related to Dell & Dell Technologies are allowed. When a sensor shorts out or goes bad, it can send a constant signal to the CPU using this method.Discord Filter Out Help Posts Only Show Help Posts Dell Website Meet the Dell Family ![]() Surface System Aggregator update addresses CPU throttling issue. This update improves general device performance, stability, and reliability. Surface Book 2 hybrids have received new firmware that cures an issue whereby the CPU was throttled down to run extremely slowly, as well as another serious performance-related problem that. ![]() It does this by dropping the CPU multiplier down to 8 so the CPU will be stuck at 800 MHz. When a CPU receives a signal on this line, it is forced to immediately start throttling. ![]() It is basically a signal line going to your Intel CPU. For direct contact with Dell please see the "General Support" section below. The following update is available for Surface Pro 7 devices running Windows Update, Version 1903 (19H1), or greater. Specifically, you need to uncheck the BD PROCHOT option, BD PROCHOT stands for bi-directional processor hot. Please note this subreddit is 100% unofficial. However if set to default (3) or Load (2) it remains at. It's a config issue as when I change the reg key to 4 to disable it the CPU maxes out at 2.80ghz. Open the Group Policy Editor Press the Start button and search for. Feel free to ask questions that are support related or otherwise on anything related to Dell Technologies & we'll do our best to help you. I was hoping for a technical fix not to deal with Customer Support and sending the device off. Alternatively, those with Windows 10 Pro or higher can use a group policy to disable power throttling for all users.
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